Return & Refund Policy

Return Eligibility

You may request a return within 30 days of receiving your order.

To be eligible for a return, items must:

• Be unworn, unused, and in their original condition.
• Have all original tags attached.
• Be returned in the original packaging whenever possible.
• Include proof of purchase or order confirmation.

For hygiene reasons, we cannot accept returns of worn or washed garments.

Non-Returnable Items

The following items cannot be returned:

• Gift cards
• Final Sale or Clearance items
• Items marked as non-returnable
• Products damaged due to misuse or improper care

Exchanges

Need a different size or color?

We're happy to exchange eligible items, subject to product availability.

If your preferred item is unavailable, we'll process a refund once your returned item has been inspected and approved.

Return Process

To initiate a return:

1. Contact our customer support team with your order number.
2. Wait for return authorization and shipping instructions.
3. Securely package your item.
4. Ship your return using the recommended shipping method.

Returns sent without prior authorization may experience processing delays.

Refunds

Once your return is received and inspected, we'll notify you of the approval status.

If approved:

• Your refund will be issued to your original payment method.
• Processing typically takes 5–10 business days, depending on your bank or payment provider.

Original shipping fees are non-refundable unless the return is due to our error or a defective product.

Damaged or Incorrect Items

If you receive:

• A damaged product
• A defective item
• The wrong item

Please contact us within 7 days of delivery with clear photos of the product and packaging. We'll work quickly to provide a replacement or full refund at no additional cost.

Return Shipping

Late or Missing Refunds

If you haven't received your refund:

1. Check your bank account.
2. Contact your credit card provider.
3. Contact your bank, as processing times may vary.

If you've completed these steps and still haven't received your refund, please contact our support team.